Information We Collect

Personal Information

We collect personal information that you provide to us when you create an account, request services, subscribe to newsletters, or contact us. This may include:

• Names and contact information (email, phone, address)
• Account credentials and authentication information
• Professional information and areas of interest
• Financial information when necessary for services
• Communications and correspondence with us

Automatically Collected Information

We automatically collect certain information about your device and usage:

• IP addresses and device identifiers
• Browser type and operating system
• Website usage patterns and preferences
• Time and date of visits

How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our services
• Processing transactions and managing accounts
• Communicating with you about services and updates
• Improving our website and user experience
• Complying with legal obligations
• Protecting against fraud and security threats

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Provide personalized content
• Analyze website performance
• Ensure security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit some website functionality.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights and prevent fraud
• With service providers who assist our operations (under strict confidentiality)
• In connection with a business transfer or merger

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, typically:

• Account information: While your account is active and for 3 years after closure
• Communication records: 7 years for business purposes
• Website usage data: 2 years for analytics
• Legal compliance: As required by applicable law

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Withdraw consent for certain processing
• Non-discrimination: Exercise rights without penalty

To exercise these rights, contact us using the information provided below.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee privacy and security training

However, no method of transmission over the internet is 100% secure.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable privacy laws.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes

We may update this Privacy Policy periodically. We will notify you of significant changes by email or prominent notice on our website. Your continued use of our services after such notice constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: support@acciongroup.com
• Address: Accion Group, LLC
  244 N. Main Street
  Concord, NH 03301
  Carriage House
• Phone: 603-229-1644